Why choose Soft Reboot Wellness?

Soft Reboot Wellness is a physician-led ketamine and nervous system healing clinic in Menlo Park, California that combines advanced medical expertise with trauma-informed, integrative care. Unlike many ketamine clinics that focus primarily on medication administration, our approach emphasizes preparation, safety, integration, and long-term transformation.

The clinic is founded and led by Dr. Sara Herman, MD, ABOIM, a board-certified anesthesiologist, board-certified integrative medicine physician, Harvard-trained cardiac anesthesiologist, and Stanford and Columbia-trained physician with nearly two decades of experience administering ketamine. Every IV ketamine treatment is physician-supervised and delivered with the level of monitoring, precision, and safety that comes from extensive anesthesia training.

Soft Reboot Wellness also stands apart through its focus on the nervous system as a whole. In addition to IV ketamine therapy, we offer ultrasound-guided Stellate Ganglion Block (SGB), preparation and integration support, collaboration with therapists and psychiatrists, and individualized treatment plans designed to support lasting healing rather than temporary symptom relief.

We believe ketamine is a powerful tool, not a cure. Our goal is not simply to administer medicine, but to help patients create meaningful and sustainable change through neuroplasticity, psychotherapy, nervous system regulation, and integrative care.

Patients travel from throughout the San Francisco Bay Area seeking care at Soft Reboot Wellness for depression, PTSD, anxiety, trauma, Long COVID, dysautonomia, chronic stress, and chronic pain.

Yes. Trauma-informed care is a core part of the Soft Reboot Wellness approach. We recognize that trauma affects not only thoughts and emotions, but also the nervous system, relationships, physical health, and sense of safety in the world. As a result, our intake process, treatment planning, ketamine sessions, Stellate Ganglion Block procedures, and integration support are all designed with trauma awareness in mind.

Our clinical approach draws from evidence-based and experiential modalities including Internal Family Systems (IFS), Hakomi, mindfulness-based practices, somatic awareness, nervous system regulation, and psychedelic integration principles. We emphasize curiosity, compassion, autonomy, and collaboration rather than pathologizing symptoms or forcing change.

Many patients seeking care at Soft Reboot Wellness are navigating PTSD, complex trauma, anxiety, chronic stress, Long COVID, dysautonomia, grief, burnout, or difficult life transitions. We work closely with patients's existing therapists whenever possible and maintain relationships with trauma-informed psychotherapists experienced in ketamine-assisted therapy and psychedelic integration.

At Soft Reboot Wellness, we believe that creating a sense of safety and support is just as important as the medicine itself. Healing happens not only through ketamine or SGB, but through the therapeutic relationships, insights, and integration work that follow.

Before beginning IV ketamine therapy or Stellate Ganglion Block (SGB) treatment, all patients complete a comprehensive medical and psychiatric evaluation with one of our physicians. This process includes a detailed review of medical history, psychiatric history, current medications and supplements, prior treatments, treatment goals, and potential safety considerations.

Depending on the patient's history, additional records, laboratory testing, cardiac evaluation, or coordination with outside providers may be recommended. We frequently collaborate with therapists, psychiatrists, primary care physicians, and specialists to ensure treatment is both safe and appropriate.

At Soft Reboot Wellness, we believe careful screening is one of the most important predictors of a successful outcome. Our goal is not simply to determine whether a patient qualifies for treatment, but to identify the right treatment, the right timing, and the right support structure to maximize safety, effectiveness, and long-term healing.

This thorough evaluation process helps determine whether IV ketamine therapy, ketamine-assisted psychotherapy (KAP), Stellate Ganglion Block (SGB), or another treatment approach is the best fit for your individual needs.